Hertz

The Market Sales Manager oversees and drives the Value-Added Services (VAS) sales, customer experience, Associate development and regulatory compliance as a member of the management team. Lead design and execution of strategies to enhance key performance indicators that drive revenue. Serve as primary liaison in the location with management.

• The Market Sales Manager will partner with local leaders to drive sales revenue, as well as manage the employee results through training, coaching, and mentoring of the sales process
• Execute training and development of all Sales staff to maximize counter sales revenue; to include individual and group sales initiatives
• Locally manage all VAS promotional offers, program pitch delivery, program services, marketing materials and Associate interaction for all Associates in the location
• Serve as the primary VAS liaison for the management team, updating and communicating on all performance actions and decisions related to VAS
• Review sales results and apply strategies to obtain business objectives
• Support business development by identifying and recommend necessary actions to improve low performance
• Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel

The salary for this opportunity is $70,000/yr.

Educational Background:

• Bachelor’s Degree (or equivalent)

Professional Experience:

• 3-5 Years of Sales experience
• 1-2 Years prior management (preferably in a Sales capacity)
• Experience in car rental, hospitality, or tourism a plus
• Demonstrated ability to direct and motivate teams
• Must maintain Valid Driver’s License and comply with Company Policy & Procedures regarding violations

Knowledge:

• Financial and business acumen
• Customer service resolution practices
• Excellent communication techniques
• Sales Management/Coaching ability
• Analysis and report modeling understanding

Skills:

• Highly organized.
• Ability to interface with multi-faceted, cross-functional teams
• Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
• Strong Time Management skills
• Customer service aptitude – Ability to address and resolve customer service issues
• Flexible and able to adapt to changes
• Excellent oral and written communication skills, with a focus on internal relationship building to allow for business success

Competencies:

• Build Talent
• Leading Courageously
• Personal Accountability
• Effective Communication
• Drives Collaboration
• Demonstrates Initiative
• Process Excellence
• Passion for Customer Service & Stakeholder Success
• Trust & Integrity
• Uses Insightful Judgement